Effective Date
January 23, 2024
At CvSorter, we strive to provide our customers with high-quality digital services that meet your recruitment needs. However, if for any reason you are not satisfied with our services, we offer a straightforward return and refund policy.
14-Day Refund Policy
We offer a 14-day refund policy for all of our digital services. If you are not completely satisfied with your purchase, you may request a full refund within 14 days of the initial purchase date.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- Timeframe: The refund request must be submitted within 14 days of the purchase date.
- Service Usage: The service must not have been fully utilized or completed. If a substantial portion of the service has been used or delivered, the refund request may be denied.
- Refund Request: You must submit a refund request by contacting our support team at [email protected]. Please include your order details and the reason for your refund request.
Refund Process
Once we receive your refund request, our team will review it to ensure it meets the eligibility criteria. If approved, we will process your refund within 7 business days. The refund will be issued to the original payment method used during the purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.
Non-Refundable Services
Certain services may be exempt from our refund policy, including:
- Custom or personalized services: If the service has been tailored specifically to your requirements.
- Completed services: If the digital service has already been fully delivered or utilized.
Changes to the Return Policy
We reserve the right to update or modify this Return Policy at any time. Any changes to this policy will be posted on our website and will become effective immediately upon posting.
Contact Us
If you have any questions or need further assistance with our return policy, please contact us at:
Email: [email protected]
Address: 131 Continental DR, Suite 305, 19713 Newark, Delaware, USA
We are committed to ensuring your satisfaction with CvSorter and will do our best to address any concerns you may have.